THE STRONGEST, BOLDEST, VALUE PROPOSITION
IN THE INDUSTRY.
At Equipment Depot, we are a full-service material handling solutions partner with best-in-class sales and service solutions since 1939. With over 50 service locations across 25 states, we are the local service you can trust to work together to increase your operational efficiencies. When you call, we deliver — on time and on budget.Performance. Guaranteed.
®
PERFORMANCE. GUARANTEED.®
Other companies talk about performance. We guarantee it.
Here’s our pledge and promise to be the Best Service Company in the industry. Period.
Here’s our pledge and promise to be the Best Service Company in the industry. Period.
OUR PROMISE
RESOLUTION
Have a concern? Not for long. Our employees are empowered to solve customer concerns on the spot. If you are still not satisfied, it’s elevated to the regional leader for immediate attention and resolution.
PARTS
All parts purchased from us are guaranteed for 6 months.
SERVICE
Ready to roll 24/7/365, we guarantee a 4-hour emergency response time. If the forklift or aerial lift repair is not fixed right the first time or by the time promised, we will provide a loaner absolutely free.
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Rental equipment will be delivered on-time as promised or delivery is free.
EQUIPPED TO SERVE®
Our employees live and breathe our core values — performance driven, accountable, responsible and friendly. It’s the reason why our customers recognize us as a knowledgeable, responsible and passionate company.
COMMITMENT TO CUSTOMERS
“We are committed to the success of our customers, and ourPerformance. Guaranteed.
®pledge ensures that clients will receive the best service and solutions in every interaction with our team.”
– Jonathan Hesener
Vice President, Sales & Customer Experience